General Questions

When are you re-opening your camps?

We are re-opening our camps from 5 April 2021, please check out the dates and prices section of the website for all the dates.

Are you allowed to open your camps under current guidance?

On 1st July 2020 it was confirmed by the Department for Education that holiday childcare providers would be allowed to operate as well as clear guidance as to the protective measures required:

Our team has worked hard to ensure we are ready to support our parents with their childcare requirements and to be ready to give some inspirational experiences to the children that attend our camps. In many cases, the measures we have introduced far exceed the requirements of the Department for Education but we want to ensure that everyone is kept safe this summer.

Group Bubble Questions

Why do our children need to be in group bubbles?

Under current government guidance, we are required to keep children in small consistent bubbles of no more than 15 children to minimize the mixing of our children and staff and help prevent the spread of COVID-19 throughout the pandemic.

The idea is that if someone within a group bubble displayed any symptoms, only that particular group bubble that would need to close and not the whole camp.

If a group bubble was to close, those within it would need to follow the latest government self-isolation and/or testing guidance.

Can I request that my child is in the same group bubble as their friend?

We believe that one of the great things about camp is meeting new people, making new friends, and interacting with different people, we do recognise that the children also want to be grouped with their friends from outside of camp, particularly after the disruption to schooling this academic year but we would like to put them in different groups so they can socialize more. 

Can my child move to a different bubble?

Unfortunately not, once a group bubble is set we cannot move children between them to ensure we keep everyone safe and avoid any spread of COVID-19 throughout the pandemic.

Operational Questions

Will you accept children who attend for just a few days per week? How will you ensure that groups are kept consistent?

We will be accepting children where the childcare requirement is less than a week. We recognize the significance of our responsibility to keep everyone safe and of the childcare requirements over the summer holidays which will go further than just weekly booking requirements.

Current government guidance says that these Group Bubbles should remain consistent and that is what we intend to do. We have a responsibility to create a COVID secure environment, which we will do through all the measures we have set out, and we expect that our parents/guardians to also act responsibly. It is vital parents/guardians do not allow their child(ren) to attend if they are showing symptoms or are required to meet isolation or testing protocols after coming into contact with someone who has COVID-19.

What if my child is in a Group Bubble that then is closed due to someone showing symptoms?

You will be notified immediately and required to come and collect your child from Camp as soon as reasonably possible. Whilst waiting all children in the Group Bubble will be subject to our ‘Displayed Symptoms Procedure’ and isolation protocols. Your child and household will then be required to adhere to government self-isolation protocols. If your child or member of your household starts to display symptoms then they will be eligible for a test.

We will welcome your child back to camp once self-isolation and/or testing protocols have been met and it is safe for them to return. You will be entitled to a credit note or you can reschedule the days missed free of charge to a later date.

What are your isolation protocols?

If someone on camp starts to display symptoms of COVID-19, the entirety of their Group Bubble will be required to isolate until they are collected. All parents/guardians will be notified immediately and required to come and collect their child(ren) as soon as reasonably possible.

The Group Bubble will be isolated with the individual showing symptoms isolated separately –outside where possible – whilst being monitored by our team.

All of the Group Bubble are then required to meet government guidance on self-isolation and/or testing including our team members before returning to camp. If anyone shows symptoms they will then be eligible for a test.